Question 1

Do you remove live trees?

Accepted Answer

No, we do not cut down live trees for our firewood; we only use trees that have already fallen. If you have a tree that you feel needs to be removed, we recommend you contact Hernandez Tree Removal Service (https://hernandeztreeservicesva.com/)(https://hernandeztreeservicesva.com/) or ER Tree Services (https://ertreeservicesva.com/)(https://ertreeservicesva.com/).

Question 2

Will you cut up a tree that has fallen on my property?

Accepted Answer

Generally, no, we do not; we are not a licensed tree removal company. If a tree has branches that interfere with your power lines, phone line, or home, we usually cannot assist, and we recommend one of the service providers described earlier. If the fallen tree is in an open space, it will depend on the size of the tree, as not all equipment can process extremely large trees.

Question 3

Is there a cost for the firewood?

Accepted Answer

No, the firewood we provide is free of charge. Our mission is to support families in need by supplying free firewood for heating.

Question 4

What areas do you serve?

Accepted Answer

We serve families in Page, Rockingham, and Shenandoah counties in Virginia.

Question 5

How can I volunteer or donate to Firewood4Families?

Accepted Answer

We welcome volunteers and donations! Please visit our website for more information on how to get involved or donate. Your support helps us continue to provide firewood to families in need.

Question 6

What type of wood do you provide?

Accepted Answer

We primarily provide hardwoods such as oak and hickory, which are ideal for heating. All wood is seasoned and split, ready for use.

Question 7

Can I request specific types of wood?

Accepted Answer

While we try to accommodate specific requests, the availability of certain types of wood may vary. We prioritize ensuring all families receive adequate firewood for heating.

Question 8

How is the firewood delivered?

Accepted Answer

Our volunteers deliver the firewood directly to your home. We will coordinate with you to ensure a convenient delivery time.

Question 9

Do you provide firewood year-round?

Accepted Answer

We primarily operate during the colder months to ensure families have sufficient heating resources. However, you can contact us anytime to check current availability.

Question 10

What should I do if I have a large amount of fallen wood I’d like to donate?

Accepted Answer

Please contact us with details about the wood you have available. We will assess the situation and coordinate with you for possible pickup or drop-off.

Question 11

Is the firewood safe for indoor fireplaces and wood stoves?

Accepted Answer

Yes, all our firewood is seasoned and split, making it safe for use in indoor fireplaces and wood stoves. Properly seasoned wood burns more efficiently and produces less creosote buildup.

Question 12

What happens if I run out of firewood mid-season?

Accepted Answer

If you find yourself in need of more firewood during the heating season, please contact us. We will do our best to fulfill additional requests as resources allow.

Question 13

How long does it take for wood to be ready to be used as firewood?

Accepted Answer

Generally, it takes about 6 months.  For harder woods like maple or oak, it can take up to a year for the wood to try completely.  Factors like the diameter of the log, the amount of sunlight, ambient temperature, and moisture in the environment affect the length of time.  We only provide firewood we are confident is ready to be used upon delivery and produces minimal smoke.  Wood that is too saturated will smolder and produce too much smoke that is particularly harmful.

Dedicated to providing free firewood for families in need.

Elkton, Virginia

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