FAQs

No, we do not cut down live trees for our firewood; we only use trees that have already fallen. If you have a tree that you feel needs to be removed, we recommend you contact Hernandez Tree Removal Service (https://hernandeztreeservicesva.com/) or ER Tree Services (https://ertreeservicesva.com/).

Generally, no, we do not; we are not a licensed tree removal company. If a tree has branches that interfere with your power lines, phone line, or home, we usually cannot assist, and we recommend one of the service providers described earlier. If the fallen tree is in an open space, it will depend on the size of the tree, as not all equipment can process extremely large trees.

No, the firewood we provide is free of charge. Our mission is to support families in need by supplying free firewood for heating.

We serve families in Page, Rockingham, and Shenandoah counties in Virginia.

We welcome volunteers and donations! Please visit our website for more information on how to get involved or donate. Your support helps us continue to provide firewood to families in need.

We primarily provide hardwoods such as oak and hickory, which are ideal for heating. All wood is seasoned and split, ready for use.

While we try to accommodate specific requests, the availability of certain types of wood may vary. We prioritize ensuring all families receive adequate firewood for heating.

Our volunteers deliver the firewood directly to your home. We will coordinate with you to ensure a convenient delivery time.

We primarily operate during the colder months to ensure families have sufficient heating resources. However, you can contact us anytime to check current availability.

Please contact us with details about the wood you have available. We will assess the situation and coordinate with you for possible pickup or drop-off.

Yes, all our firewood is seasoned and split, making it safe for use in indoor fireplaces and wood stoves. Properly seasoned wood burns more efficiently and produces less creosote buildup.

If you find yourself in need of more firewood during the heating season, please contact us. We will do our best to fulfill additional requests as resources allow.

Generally, it takes about 6 months. For harder woods like maple or oak, it can take up to a year for the wood to try completely. Factors like the diameter of the log, the amount of sunlight, ambient temperature, and moisture in the environment affect the length of time. We only provide firewood we are confident is ready to be used upon delivery and produces minimal smoke. Wood that is too saturated will smolder and produce too much smoke that is particularly harmful.